Person-centered practices come into play at all levels of provider agency work. Recruitment practices, matching staff and retaining staff can incorporate strategies based on principles that are reflected in the Charting the LifeCourse framework and Person-Centered Thinking system. Providers also play an essential role in helping to elevate the voice of the person who is receiving formal services by helping them prepare for person-centered planning meetings and, after the planning team meetings, co-designing best support strategies with the person.
Here are some typical responsibilities of a provider agency where different techniques are emerging as best practices in the provider sector to advance person-centered quality supports:
- Developing job descriptions and recruitment using:
- Integrated Supports Star
- Matching Supports
- Donut Sort
- Interviewing and recruitment using:
- Trajectory and Life Experiences
- Orientation and on-boarding
- Life Domains
- Communication Chart
- Learning about the person
- One Page Descriptions
- Mapping Family Roles
- Relationship Mapping
- Life Stages
- Customizing and personalizing supports
- Working / Not Working
- Learning Log
- Quality supervision and support
- Donut Sort
- Working / Not Working
- Life Trajectory & Experiences
- Helping to prepare a person for their upcoming Person-Centered Planning meeting
- Working / Not Working
- Mapping Relationships
- Communication Chart
- Integrated Supports Star
- Designing support strategies for goals set in Person-Centered Planning
- Integrated Supports Star
- Mapping Family Roles
- Person Centered Descriptions