Embed a Training Into Your Staff Meeting
Firstperson Services S.T.A.R. System kits help you to use your team meetings to focus on one particular tool and practice using it, getting feedback and encouragement on their progress in using the Person Centered Thinking skills that they learned in the Introductory workshop. One approach is to decide which person-centered thinking tool is the priority for your team to be competent and confident in and focus there. Some team managers look at one tool per month.
30-Minute S.T.A.R. Kit Staff Meeting Agenda:
- After you SUMMARIZE the skill (5 minutes)
- Choose a video from this course to present and TRAIN (10 minutes)
- Then have either a small group conversation or set up pairs of staff for the conversation ACTIVITY using the Conversation Questions provided (10 minutes)
- Finally, allow time for silent REFLECTION using reflection sheet. You can find this on the next slide or as a download by clicking this link. (5 minutes)
S.T.A.R. Kit On Demand Access – After You Order
- You receive a confirmation with directions on how to access a video recording of an instructional webinar presenting slides with narration that provides an overview of the skill. Use this for the “training” portion of your agenda.
- You receive download links to access a Skill Template and Conversation Questions for small group or partner discussions that provide an opportunity to “go deeper” and examine how the skill can apply to your work and your life. Use this for the “activity” portion of your agenda.
- You receive a download link for the S.T.A.R. Reflection Sheet. Use this for each member of your team to spend a few moments on their own to consider what they have learned and commit to how they will apply that learning.
After payment is accepted, you will receive a confirmation email. In that email, select “Access Online Event”. This will take you to a site where you can choose the “Media” tab and then “Launch” to view the webinar. You can also choose the “Downloads” tab to find the list of documents for your S.T.A.R. staff meeting event. As you select them they appear on the left where you can once again choose “Launch” to view and download the documents to your computer.
If you are someone that receives essential support, having those who spend time with you know about your unique way of responding and engaging with the world goes a long way to insuring that you have choice and control in your life. People who provide good support to someone else can refer to a Communication Chart to learn about those unique ways, add things that they learn and share that knowledge with others. In that way, good support builds over time and the burden experienced by the person to “teach” new staff is reduced. Remember, everyone communicates, but not everyone uses words.
When you are supporting someone on a daily basis, you are learning about them all the time; finding out what went well, what they like or don’t like and, as a result, what should stay the same or be different in the future. All too often this knowledge stays with you as there is no system for passing it on to others. The Learning Log format, the skill that a Direct Support Professional uses to carefully record soon after the experience and the intentional activity that a supervisor sets up to review the learning is a vital approach in person-centered practice. In your journey to become more person-centered, the people that you support are teaching you all the time. The Learning Log helps you to be a good “student”.
One Page Profiles
One Page Descriptions offer a way to quickly share information that is vital in person-centered systems of care. If others learn who you are by first finding out what others like and admire about you, a positive relationship and positive, genuine interaction is more likely. If they learn what is most important to you with regard to what you value, who you know and care about, what you like to do, when and with whom, then they can connect and respect you for your values. The process of creating a One Page Profile offers a practical way of recording and sharing information about each other. You can use them to get to know colleagues and to introduce yourself to them.
Matching Support is a valuable way to summarize the results of an intentional discovery process between someone who wants to provide person-centered support and the person who wants to receive that support. It is one of the first steps in staff recruitment for any organization that intends to honor the voice of the person in having choice and a level of control in who offers support, when it is offered and what it looks like. Having a good match makes support better for everyone involved. Bad matches can lead to bad outcomes.